We are in a new & exciting partnership with Hutchinson Catering services for our break & lunch provision.
A new full menu with fresh and tasty food offerings at sensible prices, is available below.
Lunches must be paid for in advance as there will be a ‘no debt’ policy on school lunch accounts.
The school will now be liable for any debts incurred by parents and we cannot afford this money coming out of our education budget.
Paying for school meals at Norham High School will now be done through the School Gateway App
To register simply click on the Schoolgateway link above.
Enter your email address and mobile number.
These MUST match the details we hold on our central database.
You will then be sent a PIN for the APP.
Once you have received this PIN you can just login as normal.
This PIN is NOT the PIN your child uses at the tills in school.
The till PIN is provided to your child in school and is completely separate from the APP PIN.
If you are asked then say YES to “Allow Push Notifications” as this will notify you of messges from the APP.
Once in the app, please go to Lunch Money
Top Up Balance
Click on School Meals @ Norham High School
Add an amount (minimum £2.60)
Then pay by your preferred method (bank transfer or Credit card)
More info on the Schoolgateway app can be found HERE
(not all features on the schoolgateway app will be available at launch from Norham High School)
If you have changed your email address, or have any issues with accessing the app,
please email norhamschoolmeals@ntlp.org.uk with your name and your child's full name and DOB, plus your contact mobile
ParentPay accounts are no longer valid
Free School Meals (FSM)
All those students already claiming FSM, the FSM allowance will be added to the new School Gateway app on a daily basis, as normal.
Our School budget is in part decided by how many parents take up the offer of Free School Meals.
It is most appreciated when parents check if they are eligible and claim their entitlement - if you haven't already done so.
Please see the details at the bottom of the page for claiming FSM.
The FSM allowance is issued ONCE daily - any unspent allowance clears at the end of the day (it does not accumulate).
Applications can be taken over the telephone by calling (0191) 643 2288 or by clicking on the link below.
All FSM families (eligible and registered for FSM) will receive £15 per child, per week to provide support for food over school holidays.
The codes will be emailed from the EdenRed system
These are one off grants and may stop at any time.
Once you receive your code, it must then be exchanged for a gift card (as soon as possible) for your chosen retailer via the EdenRed website (details on the email you receive) or the entitlement will be lost.
Please email norhamfsmecode@gmail.com if you wish to update your email address.
Please include your name and your child's full name and date of birth.
Any issues with the codes (not being received etc) must be sent to participation@northtyneside.gov.uk - please do not email the school.
For those families who have missed the deadline when registering for free school meals, please contact the Welfare support teams on
0191 6432777 (choose option 2).
This team can support eligible families if they are struggling financially.
This is for North Tyneside Residents only.
This team can support eligible families if they are struggling financially.
This is for North Tyneside Residents only.
Click for information (for reference only)
All FSM families (eligible and registered for FSM before 15/12/2023) will receive £30 per child, to provide support for food over the Christmas holiday 2023.
The codes will be emailed from the EdenRed system
This is a one off grant.
Once you receive your code, it must then be exchanged for a gift card (by 20/01/2024) for your chosen retailer via the EdenRed website (details on the email you receive) or the entitlement will be lost.
Please email norhamfsmecode@gmail.com if you wish to update your email address.
Please include your name and your child's full name and date of birth.
Any issues with the codes (not being received etc) must be sent to participation@northtyneside.gov.uk - please do not email the school.
For those families who have missed the deadline when registering for free school meals, please contact the Welfare support teams on
0191 6432777 (choose option 2).
This team can support eligible families if they are struggling financially.
This is for North Tyneside Residents only.
This team can support eligible families if they are struggling financially.
This is for North Tyneside Residents only.
Click for information (for reference only)
All FSM families (eligible and registered for FSM before 27/10/2023) will receive £15 per child, to provide support for food over the October half-term holiday 2023.
The codes will be emailed from the EdenRed system
This is a one off grant.
Once you receive your code, it must then be exchanged for a gift card (by 10/11/2023) for your chosen retailer via the EdenRed website (details on the email you receive) or the entitlement will be lost.
Please email norhamfsmecode@gmail.com if you wish to update your email address.
Please include your name and your child's full name and date of birth.
Any issues with the codes (not being received etc) must be sent to participation@northtyneside.gov.uk - please do not email the school.
For those families who have missed the deadline when registering for free school meals, please contact the Welfare support teams on
0191 6432777 (choose option 2).
This team can support eligible families if they are struggling financially.
This is for North Tyneside Residents only.
This team can support eligible families if they are struggling financially.
This is for North Tyneside Residents only.
Click for information (for reference only)
The codes will be emailed from the EdenRed system
This is a one off grant.
Once you receive your code, it must then be exchanged for a gift card (by 01/09/2023) for your chosen retailer via the EdenRed website (details on the email you receive) or the entitlement will be lost.
Please email norhamfsmecode@gmail.com if you wish to update your email address BEFORE 17/07/2023
Please include your name and your child's full name and date of birth.
Any issues with the codes (not being received etc) must be sent to participation@northtyneside.gov.uk - please do not email the school.
For those families who have missed the deadline when registering for free school meals, please contact the Welfare support teams on
0191 6432777 (choose option 2).
This team can support eligible families if they are struggling financially.
This is for North Tyneside Residents only.
This team can support eligible families if they are struggling financially.
This is for North Tyneside Residents only.
Click for information (for reference only)
All FSM families (eligible and registered for FSM before 22/05/2023) will receive £15, per child, to provide support for food over the May half-term 2023.
The codes will be emailed from the EdenRed system
This is a one off grant.
Once you receive your code, it must then be exchanged for a gift card (by 09/06/2023) for your chosen retailer via the EdenRed website (details on the email you receive) or the entitlement will be lost.
Please email norhamfsmecode@gmail.com if you wish to update your email address.
Please include your name and your child's full name and date of birth.
Any issues with the codes (not being received etc) must be sent to participation@northtyneside.gov.uk - please do not email the school.
For those families who have missed the deadline when registering for free school meals, please contact the Welfare support teams on
0191 6432777 (choose option 2).
This team can support eligible families if they are struggling financially.
This is for North Tyneside Residents only.
This team can support eligible families if they are struggling financially.
This is for North Tyneside Residents only.
Click for information (for reference only)
All FSM families (eligible and registered for FSM before 10/02/2023) will receive £15, per child, to provide support for food over the February half-term 2023.
The codes will be emailed from the EdenRed system
This is a one off grant.
Once you receive your code, it must then be exchanged for a gift card (by 06/03/2023) for your chosen retailer via the EdenRed website (details on the email you receive) or the entitlement will be lost.
Please email norhamfsmecode@gmail.com if you wish to update your email address.
Please include your name and your child's full name and date of birth.
Any issues with the codes (not being received etc) must be sent to participation@northtyneside.gov.uk - please do not email the school.
For those families who have missed the deadline when registering for free school meals, please contact the Welfare support teams on
0191 6432777 (choose option 2).
This team can support eligible families if they are struggling financially.
This is for North Tyneside Residents only.
This team can support eligible families if they are struggling financially.
This is for North Tyneside Residents only.
Click for information (for reference only)
All FSM families (eligible and registered for FSM before 10/02/2023) will receive £15, per child, to provide support for food over the February half-term 2023.
The codes will be emailed from the EdenRed system
This is a one off grant.
Once you receive your code, it must then be exchanged for a gift card (by 06/03/2023) for your chosen retailer via the EdenRed website (details on the email you receive) or the entitlement will be lost.
Please email norhamfsmecode@gmail.com if you wish to update your email address.
Please include your name and your child's full name and date of birth.
Any issues with the codes (not being received etc) must be sent to participation@northtyneside.gov.uk - please do not email the school.
For those families who have missed the deadline when registering for free school meals, please contact the Welfare support teams on
0191 6432777 (choose option 2).
This team can support eligible families if they are struggling financially.
This is for North Tyneside Residents only.
This team can support eligible families if they are struggling financially.
This is for North Tyneside Residents only.
Click for information (for reference only)
All FSM families (eligible and registered for FSM before Dec'22) received £30, per child, to provide support for clothing and shoes over the 2022 Christmas holidays.
The codes will be emailed from the EdenRed system
This is a one off grant.
Once you receive your code, it must then be exchanged for a gift card (by 31/12/2022) for your chosen retailer via the EdenRed website (details on the email you receive) or the entitlement will be lost.
Please email norhamfsmecode@gmail.com if you wish to update your email address.
Please include your name and your child's full name and date of birth.
Any issues with the codes (not being received etc) must be sent to participation@northtyneside.gov.uk - please do not email the school.
For those families who have missed the deadline when registering for free school meals, please contact the Welfare support teams on
0191 6432777 (choose option 2).
This team can support eligible families if they are struggling financially.
This is for North Tyneside Residents only.
This team can support eligible families if they are struggling financially.
This is for North Tyneside Residents only.
Click for information (for reference only)
All FSM families (eligible and registered for FSM before 25/11/2022) received £45, per child, to provide support for clothing and shoes over the winter period 22/23.
The codes will be emailed from the EdenRed system
This is a one off grant.
Once you receive your code, it must then be exchanged for a gift card (by 31/12/2022) for your chosen retailer via the EdenRed website (details on the email you receive) or the entitlement will be lost.
Please email norhamfsmecode@gmail.com if you wish to update your email address.
Please include your name and your child's full name and date of birth.
Any issues with the codes (not being received etc) must be sent to participation@northtyneside.gov.uk - please do not email the school.
For those families who have missed the deadline when registering for free school meals, please contact the Welfare support teams on
0191 6432777 (choose option 2).
This team can support eligible families if they are struggling financially.
This is for North Tyneside Residents only.
This team can support eligible families if they are struggling financially.
This is for North Tyneside Residents only.
This scheme has now closed - Click for information (for reference only)
The codes were sent, via email from the EdenRed system
This is a one off grant.
Once you receive your code, it must then be exchanged for a gift card (by 04/11/2022) for your chosen retailer via the EdenRed website (details on the email you receive) or the entitlement will be lost.
Please include your name and your child's full name and date of birth.
Any issues with the codes (not being received etc) must be sent to participation@northtyneside.gov.uk - please do not email the school during the holidays.
For those families who have missed the deadline when registering for free school meals, please contact the Welfare support teams on
0191 6432777 (choose option 2).
This team can support eligible families if they are struggling financially.
This is for North Tyneside Residents only.
This scheme has now closed - Click for information (for reference only)
All FSM families (eligible and registered for FSM before 15/07/2022) received £90, per child, to cover the six weeks summer 2022 holiday.
The codes were emailed from the EdenRed system
This is a one off grant.
Once you receive your code, it must then be exchanged for a gift card (by 09/09/2022) for your chosen retailer via the EdenRed website (details on the email you receive) or the entitlement will be lost.
Any issues with the codes (not being received etc) must be sent to participation@northtyneside.gov.uk - please do not email the school during the holidays.
For those families who have missed the deadline when registering for free school meals, please contact the Welfare support teams on
0191 6432777 (choose option 2).
This team can support eligible families if they are struggling financially.
This is for North Tyneside Residents only.
This scheme has now closed - Click for information (for reference only)
All FSM families (eligible and registered for FSM before 26/05/2022) received a code for a £15 voucher, per child, to cover the May half-term 2022 holiday.
The email was sent from EdenRed system on Friday 27/05/2022.
This is a one off grant.
Once you receive your code, it must then be exchanged for a gift card (by 10/06/2022) for your chosen retailer via the EdenRed website (details on the email you receive).
Codes MUST be converted to vouchers before June 10th 2022 or the entitlement will be lost.
Please contact the school if you believe your email address is out of date.
For those families who have missed the deadline when registering for free school meals, please contact the Welfare support teams on
0191 6432777 (choose option 2).
This team can support eligible families if they are struggling financially.
This is for North Tyneside Residents only.
This scheme has now closed - Click for information (for reference only)
All FSM families (eligible and registered for FSM before 06/04/2022) received a code for a £30 voucher, per child, to cover the April Easter 2022 holiday.
The email with the code was sent from EdenRed on Friday 08/04/2022.
This is a one off grant.
Once you receive your code, it can then be exchanged for a gift card (by 29/04/2022) for your chosen retailer via the EdenRed website (details on the email you receive).
Codes MUST be converted to vouchers before April 29th 2022 or the entitlement will be lost.
For those families who have missed the deadline when registering for free school meals, please contact the Welfare support teams on
0191 6432777 (choose option 2).
This team can support eligible families if they are struggling financially.
This is for North Tyneside Residents only.
This scheme has now closed - Click for information (for reference only)
All FSM families (eligible and registered for FSM before 18/02/2022) received a code for a £15 voucher, per child, to cover the February 2022 half-term holiday.
The email was sent from EdenRed a on Monday 21/02/22.
This is a one off grant.
The code can then be exchanged for a gift card for your chosen retailer via the EdenRed website.
Any issues with the codes (not being received etc) must be sent to participation@northtyneside.gov.uk - please do not email the school.
Codes MUST be converted to vouchers before March 7th 2022 or the entitlement will be lost.
For those families who have missed the deadline when registering for free school meals, please contact the Welfare support teams on
0191 6432777 (choose option 2).
This team can support eligible families if they are struggling financially.
This is for North Tyneside Residents only.
This scheme has now closed - Click for information (for reference only)
All FSM families (eligible and registered for FSM before 29/11/21) have been emailed a code for a £30 voucher, per child, to cover the two week Christmas 2021 holiday.
The code can then be exchanged for a gift card for your chosen retailer via the EdenRed website.
Any issues with the codes (not being received etc) must be sent to participation@northtyneside.gov.uk - please do not email the school.
Codes MUST be converted to vouchers before January 10th 2022 or the entitlement will be lost.
This is a one off grant.
For those families who have missed the deadline when registering for free school meals, please contact the Welfare support teams on
0191 6432777 (choose option 2).
This team can support eligible families if they are struggling financially.
This is for North Tyneside Residents only.
This scheme has now closed - Click for information (for reference only)
All FSM families (eligible and registered for FSM before 11/10/21) received a £15 voucher, per child, to cover the October 2021 half-term holiday
A code was emailed to the address we have on our system during the w/b 25/10/2021
The code can then be exchanged for a gift card for your chosen retailer via the EdenRed website.
This is the same system that has been used since April 2020, so hopefully it will be easy.
Any issues with the codes (not being received etc) must be sent to participation@northtyneside.gov.uk - please do not email the school.
This is a one off grant.
This scheme has now closed - Click for information (for reference only)
This is a one off grant.
Please check your emails on the dates above, if you do not receive your code on the dates above, please email
participation@northtyneside.gov.uk
If you have used your code and not received the voucher you will need to speak to Edenred, we can not sort any issues once the code has been used.
The Local Authority can deal with issues 9.30-10.30 and again 15.30-16.30 Monday to Thursday.
Queries will be dealt with in the order that they come into the inbox so it is important that families contact us as soon as they realise they have a problem.
The vouchers are to cover food over the summer holidays and must be used in this period.
Any vouchers not downloaded by the first week of term will be cancelled and can't be reinstated.